About etech
business policies and methods as outlined in the employee handbook; applicable marketing campaign Computer system applications and techniques
Communicate with current and future buyers working with a range of Computer system and telecommunications technological know-how/computer software to provide information and solution questions.
usually takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
difficulty Evaluation and problem-resolving: Takes time for check here you to thoroughly determine the condition and demonstrates persistence. appears to be like over and above the apparent and doesn’t cease at the primary answer. Asks Other people for input.
the opportunity to Imagine on the ft in a quick-paced surroundings the place messages above chat, contact and electronic mail come fast and furious;
Fostering Teamwork: like a staff member, the ability and want to operate cooperatively with Other folks on the crew; like a team leader, a chance to exhibit curiosity, talent, and results in getting groups to master to operate together.
Assistant Trainer, it is actually your accountability to help keep trainees coming back by means of many solutions together with making certain paychecks are precise, developing a relationship from day a single, and equipping them with the demanded capabilities to outclass their peers!
Ability to give full consideration to what Others are declaring and to actively appear for ways to help you people today
Conflict resolution to comprehend a variety of obstacles and apply negotiation competencies to seek out best remedies.
About us Etech delivers subsequent-generation BPO options. a world minority-owned business, Etech has produced and trademarked how to turn your data into strategic insights. Leveraging the strength of artificial additionally human intelligence Etech improves teaching and coaching to focus on important behaviors generating enhanced customer experiences and shareholder worth. Etech released in 2003 with only 400 staff members and a single Speak to Middle in Nacogdoches, Texas.
capacity to: Re-graphic workstations as wanted for program variations and system updates; offer technical aid and schooling to method end users; put in, modify, and make repairs to laptop computer components and program
controlling a remote or hybrid workforce might be complicated, but with the appropriate tactics, it may be a success! Within this episode of speedy Dose of CX, Etech’s COO, Kaylene Eckels, shares actionable guidelines regarding how to correctly guide hybrid or distant groups—from location apparent plans to fostering sturdy communication.
main a instruction course is about making a fun, participating environment during which Understanding can flourish.
Accountability: full the responsibilities assigned, accomplish the obligations expected because of the place and be present for suitable shifts so that you can satisfy or additional the objectives of the organization.